Terms and Conditions

Overview

These Terms and Conditions govern access to and use of InplayGrowth, a business growth, lead capture, intake, follow-up, and campaign workflow platform operated by Inplay School of Music. By using InplayGrowth, creating a workspace, submitting an intake form, connecting an integration, or using any related service, you agree to these Terms.

If you use InplayGrowth on behalf of a business or organization, you represent that you have authority to accept these Terms on behalf of that business or organization.

InplayGrowth and Legal Entity

InplayGrowth is the customer-facing product and platform name. The platform is operated by Inplay School of Music. References to InplayGrowth, we, us, or our mean the InplayGrowth platform and its operator where applicable.

Use of the Platform

InplayGrowth provides tools for business goal setup, intake pages, lead capture, source tracking, advertising workflow support, follow-up workflows, customer communication support, booking or appointment coordination, and performance visibility.

You are responsible for the accuracy of your business information, offers, service descriptions, locations, pricing, intake forms, customer communications, advertising content, and any instructions you provide through the platform.

Accounts and Workspaces

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account or workspace. You must promptly notify InplayGrowth if you believe your account, workspace, connected account, token, lead data, or credentials have been compromised.

Lead Data and Intake Pages

Businesses are responsible for how they contact, qualify, store, serve, and delete leads collected through their intake pages. You must comply with all laws and rules that apply to calls, text messages, emails, marketing, privacy, consent, recordkeeping, opt-outs, and industry-specific communications.

If you use InplayGrowth to collect or process lead information, you represent that you have all rights, permissions, notices, and consents needed to submit that information to the platform and allow InplayGrowth to process it for the purposes described in these Terms and the Privacy Policy.

SMS Messaging Terms

InplayGrowth may send low-volume conversational SMS messages to people who submit an intake form, request information, or ask to be contacted through an InplayGrowth-powered page. Messages may include request confirmation, follow-up questions, appointment or booking coordination, reminders, status updates, and customer-care replies related to the person’s request.

End users opt in by submitting a web form on an InplayGrowth-powered intake page. The form may ask for the user’s name, phone number, requested service, and related request information. The form includes a checkbox or consent notice confirming that the user agrees to receive SMS messages from InplayGrowth and/or the business they contacted.

Message frequency varies based on the user’s request, the business workflow, and the user’s interaction with the business. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any product or service.

Users can reply STOP to opt out of SMS messages. After opting out, the user may receive a final message confirming that no further SMS messages will be sent. Users can reply HELP for help or contact info@inplaygrowth.app.

Wireless carriers are not liable for delayed or undelivered messages. SMS delivery may depend on the user’s mobile carrier, device, coverage, and other factors outside InplayGrowth’s control.

Mobile phone numbers and SMS opt-in consent are handled according to the Privacy Policy. InplayGrowth does not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.

Communication Responsibilities

Businesses using InplayGrowth are responsible for obtaining proper consent, honoring STOP and unsubscribe requests, keeping suppression lists, avoiding deceptive or unwanted messages, and making sure their team follows applicable laws including rules governing telephone, text, and commercial email communications.

Advertising Integrations

If you connect an advertising account, you authorize InplayGrowth to access and use that account only as needed to provide the platform features you request or authorize. This may include listing available accounts, saving a selected account, preparing campaign workflows, creating campaigns, pausing campaigns, checking campaign status, updating campaign resources, syncing spend information, and maintaining platform records.

You are responsible for selecting the correct advertising account, maintaining access to that account, keeping billing active, complying with advertising platform rules, and reviewing campaign settings before and after launch.

Budgets and Ad Spend

Advertising spend is separate from any InplayGrowth subscription, software, or service fee. Unless a separate written agreement signed by InplayGrowth states otherwise, you are solely responsible for all campaign budgets, daily budgets, total budgets, clicks, impressions, advertising charges, taxes, failed payments, platform fees, refunds, disputes, and other amounts charged by third-party advertising platforms.

InplayGrowth may provide budget safety checks, spend sync tools, campaign pause logic, status checks, and related guardrails. These tools reduce operational risk but do not replace your responsibility to monitor advertising accounts, review invoices, confirm campaign status, and manage spend directly inside the third-party platform.

Campaign Review, Control, and AI Tools

You are responsible for approving your business information, landing page content, intake page content, keywords, campaign goals, geographic targeting, budgets, offers, follow-up language, and customer communication settings. InplayGrowth may use automation and Artificial Intelligence tools to prepare, suggest, or manage campaign workflows and copy.

You must independently verify the accuracy, legality, and suitability of any AI-generated materials, campaign materials, or communication instructions before deployment.

Advertising platforms, communication providers, and carriers may reject, limit, pause, review, suspend, block, or modify campaigns, messages, numbers, accounts, or integrations. InplayGrowth is not responsible for third-party policy decisions, auction behavior, account restrictions, billing enforcement, review delays, traffic quality, message filtering, carrier blocking, or changes to third-party systems.

No Guaranteed Results

InplayGrowth does not guarantee any number of leads, customers, appointments, sales, bookings, revenue, rankings, impressions, clicks, conversions, or return on ad spend. Results depend on factors outside InplayGrowth's control, including offer quality, price, location, budget, competition, search demand, seasonality, landing page performance, response time, customer service, sales process, and advertising platform behavior.

Prohibited Use

You may not use InplayGrowth for unlawful, deceptive, abusive, discriminatory, infringing, harmful, spam-related, fraudulent, or unauthorized activity. You may not use the platform to promote illegal products or services, misrepresent a business, impersonate another person, harvest data, upload malicious code, overload the service, bypass limits, reverse engineer the platform, or misuse connected advertising, payment, communication, or authentication services.

You may not use InplayGrowth to send messages without proper consent, send unwanted bulk messages, ignore opt-out requests, misrepresent the sender, or send content that violates carrier, platform, or legal requirements.

Third-Party Services

The platform may depend on third-party services, including advertising platforms, authentication providers, databases, hosting providers, payment processors, analytics tools, communication providers, carriers, and infrastructure providers. Your use of those services may be governed by separate terms, policies, and account requirements.

InplayGrowth is not responsible for third-party outages, data delays, API limits, pricing changes, policy changes, account restrictions, moderation decisions, billing decisions, security incidents, message delivery failures, carrier filtering, or other actions or failures by third-party services.

Fees and Payment

If paid features are offered, you agree to pay the subscription, usage, setup, service, or other fees shown at checkout or agreed separately. Fees are due as stated at the time of purchase or in the applicable order, invoice, or written agreement. InplayGrowth may suspend or limit access for unpaid, disputed, reversed, or overdue amounts.

Unless required by law or expressly stated in a separate written agreement, fees paid to InplayGrowth are non-refundable. Advertising spend charged by third-party ad platforms is separate from InplayGrowth fees and must be handled through the applicable third-party platform.

Customer Content and Data

You retain ownership of your business information, workspace content, lead data, advertising account data, and materials you submit to the platform. You grant InplayGrowth the rights needed to host, process, display, transmit, analyze, and use that content and data to provide, secure, maintain, and improve the platform.

Google user data is handled only as described in the Privacy Policy and in compliance with the Google API Services User Data Policy. This general license does not authorize InplayGrowth to sell Google user data, transfer it to other advertising platforms, data brokers, or information resellers, use it for retargeting or personalized advertising, or use it to train general or third-party AI or machine learning models.

InplayGrowth Intellectual Property

InplayGrowth owns the platform, software, code, workflows, product design, user interface, systems, documentation, branding, trademarks, trade names, templates, processes, and related materials. Except for the limited right to use the platform under these Terms, no ownership rights are transferred to you.

Feedback, suggestions, ideas, or requests you provide may be used by InplayGrowth without restriction or compensation, provided InplayGrowth does not use your confidential business information in a way that identifies you without permission.

Privacy and Security

InplayGrowth handles personal information as described in the Privacy Policy. You are responsible for using the platform in a way that complies with privacy, data protection, marketing, and consumer protection laws that apply to your business and your leads.

No online service can guarantee absolute security. You must promptly notify InplayGrowth if you believe your account, workspace, connected account, token, lead data, or credentials have been compromised.

Suspension or Termination

InplayGrowth may suspend, restrict, or terminate access to the platform, a workspace, an integration, or a feature if InplayGrowth believes there is a violation of these Terms, a security risk, unlawful activity, nonpayment, platform abuse, third-party policy risk, legal risk, operational risk, carrier compliance risk, or harm to InplayGrowth, users, leads, advertising platforms, communication providers, carriers, or the public.

You may stop using the platform at any time. Cancellations take effect at the end of your current paid billing period, and no partial-month refunds are provided. Disconnecting an advertising account or ending platform access does not automatically cancel existing obligations, invoices, third-party advertising charges, legal duties, or data retention requirements.

Disclaimers

InplayGrowth is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, InplayGrowth disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, security, and uninterrupted operation.

Limitation of Liability

To the fullest extent permitted by law, InplayGrowth will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost business opportunities, advertising losses, message delivery failures, or business interruption.

Changes to These Terms

InplayGrowth may update these Terms from time to time. The updated version will be posted on this page with a revised effective or created date. Continued use of InplayGrowth after changes are posted means the updated Terms apply.

Contact

For questions about these Terms, contact InplayGrowth at info@inplaygrowth.app.